Crisis Response Service Our Crisis Response Service offers immediate aid for children/youth and their families who are dealing with imminent mental health crises. Peel Children's Centre provides a two-tiered response service via telephone and on-site visits to the clients' home, school, or any other location in the community.
Who is eligible for our services? Our Crisis Response Service is for children/youth who have serious mental health crises. We serve those who:
are under 18 years of age, and
live in the Region of Peel.
What do we do? We provide crisis response 24 hours a day, 365 days a year. Our two-tiered response consists of the following.
On the telephone, our trained mental health professionals assess the crisis and the risks, then initiate the appropriate measures needed to stabilize the situation, including follow-up calls.
When these activities are not possible via telephone, our trained mental health professionals visit the child/youth's home, school or any other location in the community between 9 am and 7 pm, 7 days a week. We assess the risk and initiate a safety plan on-site.
We coordinate services with other agencies, such as Peel Children's Aid Society and hospitals.
If needed, we provide interim support until longer-term services can be established.
How can children/youth and families in crisis access these services? Children/youth and families in crisis may access this service by calling our dedicated Crisis Response number 416-410-8615. This number is free for anyone within the Region of Peel.
Peel Children’s Centre
85A Aventura Court, Mississauga, ON L5T 2Y6
Ph.: (905) 795-3500 • Fax: (905) 696-0350