PCC and Nexus meet 100% of national accreditation standards

The Canadian Centre for Accreditation (CCA) has announced that Peel Children’s Centre (PCC) and Nexus Youth Services (Nexus) have both been fully accredited and meet 100% of the CCA’s mandatory and leading practice standards.

The conclusion of the CCA’s accreditation report said, “The review team wishes to extend to the staff, volunteers, students and board members the highest praise possible for their demonstrated focus on always striving to better the service to the clients of the community. Throughout the organization there was passion for the vision, mission and values of the organization, which centre around ‘It’s all about the client’ and ‘we never give up’.”

“Everyone who was part of the accreditation process – our staff, volunteers, students, community partners and clients – can be very proud of our collective achievement,” said Roman Boychuk, President of the Board of Directors of PCC and Nexus.

“Accreditation is a Continuous Quality Improvement process that has enabled our organizations to build on strengths and identify areas for improvement,” said Humphrey Mitchell, CEO of PCC and Nexus. “We are delighted to have met every mandatory and leading practice standard for child and youth mental health.”

The CCA’s review team commended the agencies for a broad range of strengths:

  • strong and committed board
  • goal-oriented strategic planning
  • commitment to delivering high quality services
  • use of evidence-informed/based practices
  • removing barriers to access for clients
  • service environment and safety
  • sensitivity to clients’ cultural needs
  • opportunities for innovation
  • data gathering and reporting
  • clinical research
  • training and development
  • building community partnerships and functioning as a service system
  • human resource planning and practices
  • policies, procedures and financial controls
  • relationship-based fundraising.

Nexus Youth Services was specifically recognized for its commitment to youth engagement, with the review team stating that “it was a model for other organizations to learn from.”

The CCA’s accreditation process included the agencies’ submission of extensive documentation to support 136 standards in Organizational, Universal Human Services, Knowledge and Learning, Intervention/Treatment, Service-Specific and Setting-Specific modules. This was followed by an intensive week-long review on site by a six-member team from the social services sector.

Previously accredited by Children’s Mental Health Ontario, this is both agencies’ first accreditation with CCA. PCC has been accredited for 20 years while Nexus has been accredited for five years.

PCC and Nexus are separate, not-for-profit corporations that have a strategic alliance, sharing a Board of Directors, administrative services and clinical supports. Together the agencies provide a continuum of service for children and youth from birth to age 24. For more information, visit peelcc.org and nexusyouth.ca.

Enquiries: Mora Thompson, Corporate Communications
905-795-3507 or mthompson@peelcc.org


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