Contact Us

General Information 
Contact us if you would like to learn more about the services and programs at Peel Children's Centre. Click here to fill out an online feedback form. If you are ordering printed materials, please include your full mailing address, the title of the brochure or report, and the number of copies that you require. You can also call at 905-451-4655.

Reporting a Concern or Complaint 

If you ever have a concern with any of the services provided by Peel Children's Centre, feel free to talk to your counsellor. If your issue continues, please ask your counsellor about speaking with her/his supervisor. If this still doesn’t help, you can contact our Director of Clinical Leadership and Excellence, who can be reached by phone or email. Please call 905-795-3500 or email for additional information. Your voice is important and we will do everything to ensure that you are heard. 

You can also report your concern to the Children and Youth Unit within the Office of the Ontario Ombudsman. In response to a request, a complaint, or on its own initiative, the Ontario Ombudsman acts on behalf of concerns of individuals or groups of children or youth and can undertake reviews, make recommendations, and provide advice to governments, facilities, systems, agencies, or service providers. 

To make a complaint, or for more information on the Children and Youth unit, please visit the Ombudsman’s website at or contact the unit at 1-800-263-2841 or 416-325-5669.

Phone Numbers & Hours of Operation 

Note: Telephone numbers for most of our services are also included on the web page for each service.


Main Office: (905) 795-3500
8:30 a.m to 8:00 p.m., Monday to Thursday
8:30 a.m to 5:00 p.m., Friday

24/7 Crisis Response Service: (416) 410-8615
24 hours a day, 7 days a week, 365 days a year (including holidays) 
Serving children, youth and families in Peel Region (Brampton, Caledon and Mississauga) Access to Mental Health Services for Children and Youth 

(905) 451-4655


Call this number to access service at these six agencies:

  • Associated Youth Services of Peel,
  • Nexus Youth Services,
  • Peel Children’s Centre,
  • Rapport Youth & Family Services,
  • Trillium Health Centre—Child and Adolescent Mental Health Services, or
  • William Osler Health System - Mental Health Services for Children and Adolescents.

9:00 a.m to 4:30 p.m., Monday to Friday
Messages left after hours are returned the next business day.


You can find the main office for Peel Children's Centre at: 
85A Aventura Court
Mississauga, ON  L5T 2Y6


Peel Location

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